Privacy Policy
Learn how we collect and use your information.
Last Updated: 21 MAY 2025
1. INTRODUCTION
This Privacy Policy explains how Gaxos AI ("we," "our," or "us") collects, uses, shares, and protects your information when you use Art Gen AI Playground (the "Service").
2. INFORMATION WE COLLECT
2.1 Personal Information
- Account information: email, name, password
- Payment information: billing details, transaction history
- User-generated content: prompts, inputs, generated images/videos
- Usage data: interactions with the Service, features used
- Communication preferences and marketing consent
2.2 Marketing and Tracking Data
We collect information specifically for marketing purposes, including:
- Email engagement data (opens, clicks, unsubscribes)
- Website browsing behavior and page interactions
- Feature usage patterns and content preferences
- Device and browser fingerprinting for targeted ads
- Social media interactions and referral sources
- Campaign response and conversion tracking
2.3 Cookies and Automatic Collection
We automatically collect data through various technologies:
- Essential cookies for Service functionality
- Marketing cookies for personalized advertisements
- Analytics cookies to track user behavior and preferences
- Third-party tracking pixels and web beacons
- Device information: IP address, browser type, device type
- Location data (when permitted) for regional marketing
3. HOW WE USE YOUR INFORMATION
3.1 Service Operations
- Provide and improve the Service
- Process payments and manage subscriptions
- Personalize your experience
- Monitor and analyze usage patterns
- Review and moderate user-generated content
- Comply with legal obligations
3.2 Marketing and Communications
By signing up for our Service, you consent to us using your information for marketing purposes, including:
- Sending promotional emails, newsletters, and product updates
- Creating personalized marketing campaigns based on your usage patterns
- Using cookies and tracking technologies to deliver targeted advertisements
- Analyzing your behavior to improve our marketing effectiveness
- Segmenting users for targeted marketing campaigns
- Sharing anonymized marketing insights with trusted partners
- Cross-platform marketing coordination (email, social media, web)
3.3 Data Analysis for Marketing
We use your data to create detailed user profiles for marketing purposes, which may include:
- Demographic information and user preferences
- Usage frequency, feature adoption, and engagement metrics
- Content generation patterns and artistic preferences
- Device information and browsing behavior
- Response rates to previous marketing campaigns
4. SIGNUP CONSENT FOR MARKETING
4.1 Express Consent
By creating an account with Art Gen AI Playground, you provide your express consent for us to:
- Use your email address for marketing communications
- Track your activity using cookies and similar technologies
- Create marketing profiles based on your usage behavior
- Share anonymized data with marketing partners
- Send you targeted promotional content and offers
4.2 Scope of Marketing Consent
Your signup constitutes consent for marketing activities including but not limited to:
- Email marketing campaigns and newsletters
- In-app promotional messages and notifications
- Retargeting advertisements on external platforms
- Personalized content recommendations
- Market research and user surveys
- Beta testing invitations and product announcements
4.3 Withdrawal of Consent
You may withdraw your marketing consent at any time by:
- Clicking unsubscribe links in our emails
- Contacting us at support@art-gen.ai
- Adjusting your preferences in your account settings
- Disabling cookies in your browser settings
Note: Withdrawing consent may limit certain Service features and you will still receive transactional communications.
5. INFORMATION SHARING
5.1 Service Providers
We share information with third parties who help us operate, analyze, and improve our Service.
5.2 Legal Requirements
We may disclose information if required by law or to protect rights and safety.
5.3 Business Transfers
Information may be transferred as part of a merger, acquisition, or sale of assets.
6. DATA RETENTION
We retain your information as long as your account is active or as needed to provide services. You may request deletion of your data subject to our legal obligations.
7. YOUR RIGHTS AND CHOICES
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate data
- Delete your data (subject to legal requirements)
- Object to processing of your data
- Data portability
- Withdraw consent
8. INTERNATIONAL TRANSFERS
Your information may be transferred to and processed in countries other than your residence, which may have different data protection laws.
9. CHILDREN'S PRIVACY
Our Service is not directed to children under 18. We do not knowingly collect information from children under 18.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. We will notify you of significant changes.
11. CONTACT US
For questions about this Privacy Policy, please contact us at support@art-gen.ai.